FAQ for Administrators

How to change the User’s or Admin’s email address
To change the email address for an Admin or User account, please contact our support team at support@praxonomy.com and indicate which account you want to...
Fri, 15 Mar, 2024 at 10:24 PM
Boardlogic Support Policy
Ticket Response Time Praxonomy will in its sole discretion prioritise Boardlogic support requests into the four levels outlined below. Praxonomy will use r...
Mon, 20 Jun, 2022 at 4:11 PM
How to look up users by account status?
Account statuses are categorised into 4 different types: Active, Locked, Pending Activation, and Deactivated.  Navigate to the Manage Organisation Admin...
Sun, 26 Jan, 2025 at 6:39 PM